Istanbul Airport (IST) Guide: Terminals, Transfers, Facilities

Istanbul Airport (IST) is one of the busiest and largest airports in the world, acting as a major hub for international flights. Its vast size and numerous facilities can be overwhelming for travelers unfamiliar with its layout. This comprehensive guide will help you navigate the airport, manage transfers, explore available amenities, and make the most of your time there.

Table of Contents

Some Practical Information for IST

Istanbul Airport (IST) is one of the largest and busiest airports globally, capable of handling 90 million passengers annually, with future expansions targeting 200 million.
Istanbul Airport (IST) is located north-west of central Istanbul, in the Arnavutkoy district, by the Black Sea shore, on the European side.
Istanbul Airport Code is IST, Phone : +90 444 1 442 (Call center) , Web: istairport.com
You can travel between Istanbul Airport (IST) and central Istanbul directly by HAVAIST Airport Shuttles, M11 Metro Line, Taxis and Private Shuttles.
The M11 metro line connecting the airport to Istanbul’s city center is partially operational, providing a faster, cost-effective transport option.
YOTELAIR and sleeping pods within the terminal offer convenient rest options for long layovers.
The airport offers a variety of shopping and dining options, including luxury brands and traditional Turkish cuisine.
Long layovers can be spent exploring the Istanbul Airport Museum, shopping, or taking a quick layover tour into the city.

Where is the New Istanbul Airport (IST)?

The Istanbul Airport (IST) is located about 45 kilometers northwest of the city center of Istanbul in the Arnavutkoy district. It replaced Ataturk Airport as the main hub for international and domestic flights in 2018.

Situated near the Black Sea coast, it is easily accessible by road and public transport, making it one of the most well-connected airports globally. The airport’s strategic position serves as a major gateway between Europe, Asia, and the Middle East.

Distances to Major Districts & Neighborhoods

Avcilar 53 km., Ataturk Airport 40 km., Bakirkoy 42 km., Besiktas 41 km., Eminonu 40 km., Galata 38 km., Kadikoy 52 km., Kavacik 42 km., Levent 36 km., Maslak 35 km., Sabiha Gokcen Airport 85 km., Pendik 87 km., Sisli 37 km., Sultanahmet 45 km., Ortakoy 41 km., Taksim 40 km. and Uskudar 45 km.

Istanbul Airport Map

Insider Advice for IST Departures

For getting to Istanbul Airport (IST) from city center; we recommend you to arrange your time as to be at the airport at least 1,5 hours for domestic flights and 2,5 hours for international flights.
You’ll possibly wait in the queue on the main entrance, airline’s counter, and check-in process.
Since the airport is very huge one, you’ll need to walk from one point to another inside the airport, about at least 15 minutes.
After your check-in, you’ll also wait in the queue for passenger lounge entrance, flight ticket and passport control.
Domestic flights: if the check-in process is not completed within 45 minutes before the scheduled departure time, than the passenger loses all rights on the ticket and flight.
International flights: if the check-in process is not completed at the latest 60 minutes before the scheduled departure time, than the passenger loses all rights on the ticket and the flight. Therefore, we highly recommend you to go to the airport early.
Regarding the minimum transfer time of average 1,5 hours plus 30 minutes possible traffic, etc, you should take your transfer to Istanbul Airport from city center, at least 3,5 to 4,5 hours before your flight.

Quick History

Istanbul Airport (IST) officially opened in October 2018, replacing Ataturk Airport as Istanbul’s main international hub. The new airport was built to handle the increasing demand for air travel and to position Turkey as a central aviation hub between Europe, Asia, and the Middle East.

Located about 40 kilometers northwest of Istanbul, it was designed to be one of the largest airports in the world, with an initial capacity to serve 90 million passengers annually, and future expansions planned to accommodate 200 million passengers per year.

Construction of the airport began in 2015, and it was completed in three years with a cost of approximately €11 billion. The airport’s vast size, modern design, and state-of-the-art facilities quickly made it one of the busiest international airports, further enhancing Turkey’s status in global aviation.

The move from Atatürk Airport to Istanbul Airport took place in April 2019, marking a significant milestone in Turkey’s transportation infrastructure.

Terminals and Check-In Procedures

Istanbul Airport has one massive terminal for both domestic and international flights, making it one of the easiest airports to navigate in terms of terminal transitions. However, the sheer size of the airport means that you should arrive early, especially for international flights.

IST is spread across arrivals and departures levels, with shops, duty free, cafes, restaurants, currency exchange facilities, banks, rent a car, information counters, accommodation desks and left luggage facilities.

All passengers must clear security control before entering the departure lounge and you’ll find shops, bars and cafes. In the arrivals hall, you can find shops, duty free, restaurants, currency exchange, car rental and hotel reservation desks.

Domestic Check-In: Domestic check-in counters are located at the far end of the terminal. Signs in Turkish, English, and Arabic guide you to the appropriate counters, depending on your airline.
International Check-In: The international check-in counters are located in the center of the terminal. Be sure to check your gate number early, as gates for international flights are spread out across several concourses (A through G).

Tip: Use the self-check-in kiosks to save time. Make sure you have at least three hours before your flight for international departures due to potential long security and customs lines.

Please check istairport.com for live Arrivals,
Please check istairport.com for live Departures.

IST Passenger Rights

In the event of flight cancellation, denied boarding, delay, upgrading or downgrading or flight delay for a period of at least 2 hours, the passengers can benefit from their rights. Please check your rights when you travel by air in the European Union with the following link europa.eu/youreurope/.

You may also call Civil Aviation General Directorate for detailed information.
Telephone: + 90 (312) 203 60 00- (242) 330 32 38

Airport (IST) Parking

Istanbul Airport has a multi-storey parking area, having a car park with a capacity of 40.000 vehicles and with the highest service quality and technology.

Up-to-date Metro Info

As of 2024, the M11 metro line connecting Istanbul Airport to the city center is partially operational. The metro offers a fast and cost-effective method to reach the city center and several key districts.

The M11 line currently connects the airport to Gayrettepe, with ongoing expansions to link directly to the city’s main public transportation network. The metro operates regularly, and updates regarding its full extension are expected soon, making it an ideal transportation option once fully operational.

Transportation Options to and from the Airport

Getting to and from Istanbul Airport is convenient, with several transportation options available:

Havaist Buses: Operating 24/7, Havaist provides a reliable bus service that connects the airport with various locations in Istanbul, including Taksim and Sultanahmet.
Taxi: Taxis are available at the arrivals level, but beware of Istanbul’s notorious traffic, which can turn a 40-minute ride into over an hour.
Metro: The M11 metro line is expected to connect the airport with central Istanbul, but as of 2024, it’s still under construction. When completed, it will offer a quicker and more affordable way to reach the city.
Private Transfers: If you are a group or a family with kids or having lots of luggage with you, than we highly recommend you to take private shuttle transfers for your hotel. They offer a fixed rate, comfortable and safe transfer that include meet-and-greet airport pickups and luggage assistance to your hotel from the airports or vice versa.

Tip: Use the Istanbulkart, a reloadable transportation card, to pay for public transport, including Havaist buses and metro services.

You can also read our below pages with district/neighborhood specific “how to get” guides.

Book your Private Shuttle

Check out and book your transfer from the below best and cheapest options

Navigating Istanbul Airport: Tips and Tricks

Navigating Istanbul Airport can be daunting due to its sheer size. However, the airport is well-designed with clear signage in multiple languages and helpful airport staff.

Airport Maps: Download the Istanbul Airport Terminal Map or pick up a physical map at one of the information desks. The app includes real-time flight updates and navigation tools.
Transfer Services: If you have a connecting flight, follow the signs for domestic or international transfers. Allocate enough time for security checks if you’re switching from international to domestic flights.

Tip: If you have a long layover, consider booking a nap at the YOTELAIR Hotel inside the airport or a sleeping pod located near the gates.

Connecting Flights and Transfers

Connecting flights at Istanbul Airport can be smooth, as long as you know the layout and give yourself enough time:

Domestic Transfers: If you’re transferring to a domestic flight, follow the signs for domestic gates. Depending on your gate location, it can take up to 20-30 minutes to walk.
International Transfers: For international connections, follow the transfer signs and allow extra time for passport control and security checks.

Tip: Always double-check your gate number and listen for announcements, as gate changes are common.

Connecting Flight Processes

Istanbul Airport is designed to handle both domestic and international transfers efficiently. Here’s what you need to know:

International to International Flights: Follow the “International Transfer” signs after deplaning. Be ready to clear security checks again if required.
International to Domestic Flights: After clearing immigration, head to the domestic transfer area. If you need to re-check your luggage, follow the instructions of your airline.
Domestic to International Flights: Go through security and immigration for international departures.

Allow extra time for the vast distances between gates, as walking can take up to 30 minutes depending on your terminal.

Facilities and Services

Istanbul Airport boasts a range of services designed to enhance the passenger experience:

Wi-Fi and Charging Stations: Free Wi-Fi is available throughout the airport, and there are plenty of charging stations near seating areas.
Prayer Rooms: For those looking to pray, the airport provides men’s and women’s prayer rooms equipped with ablution facilities.
Dining Options: From fast food chains to Turkish cuisine, the airport offers plenty of dining options to suit different tastes and budgets.

Tip: Some restaurants offer takeaway boxes if you’re in a hurry to catch a flight but still want a taste of Turkish food.

Car Rentals & Exchange Offices

Car Rentals

For travelers who prefer the flexibility of driving, Istanbul Airport offers a variety of car rental services. Major international companies like Avis, Hertz, and Europcar have counters in the arrivals hall, as well as local agencies like Garenta and Budget.

These car rental services are available 24/7, and the process is relatively quick, though it’s recommended to book your vehicle in advance, especially during peak seasons.
To rent a car, you will need:

A valid driver’s license (international licenses accepted)
A credit card for payment
Be aware of Istanbul’s heavy traffic, particularly during rush hours.

Wanna lear more about where to rent a car at Istanbul Airport?

Exchange Offices

Currency exchange offices are conveniently located throughout Istanbul Airport, both in the arrivals and departures halls. They offer a variety of currencies, including USD, EUR, GBP, and TRY (Turkish Lira). While these offices provide immediate cash, they often charge higher fees than local banks or ATMs.

For better exchange rates, using ATMs to withdraw Turkish Lira directly from your card is often a more cost-effective option. Many ATMs are available at the airport, supporting multiple languages and offering withdrawals in various currencies.

Tip: Compare rates at multiple exchange offices, as rates can vary. Keep an eye on any additional commission fees that might be applied.

Shopping Options

The shopping options at Istanbul Airport are vast and varied, offering everything from luxury brands to Turkish souvenirs:

Duty-Free Shopping: Large duty-free areas sell perfumes, electronics, cosmetics, and luxury goods.
Luxury Brands: Shops like Gucci, Louis Vuitton, Chanel, and Bvlgari cater to high-end shopping needs.
Turkish Souvenirs: Stores selling Turkish delight, spices, and handcrafted items make it easy to pick up local specialties before your flight.

Dining Options

Dining options at Istanbul Airport range from fast-food outlets to fine dining experiences:

Quick Bites: For a fast meal, try Simit Sarayi (a local bakery chain) or international fast food like McDonald’s and Burger King.
Local Turkish Cuisine: Enjoy traditional Turkish dishes at Tadında Anadolu, which offers popular items like kebabs, mezes, and Turkish tea.
Fine Dining: For a more upscale experience, visit Bosphorus Lounge or Turcuisine, which offers both local and international gourmet dishes.

Lounges and VIP Access

Istanbul Airport offers a variety of lounges for passengers seeking comfort and quiet:

IGA Lounge: Available to passengers of all airlines for a fee, this lounge offers comfortable seating, complimentary meals, and Wi-Fi.
Turkish Airlines Lounge: Exclusively for business class and Miles & Smiles members, this luxurious lounge provides dining, relaxation rooms, and showers.
Pay-per-use Lounges: Some lounges offer day passes for passengers not flying business class, such as the Primeclass Lounge.

Tip: Book your lounge access in advance, especially during peak travel seasons, as they can fill up quickly.

Where to Sleep

If you need a place to rest, Istanbul Airport offers several options for sleep:

YOTELAIR Hotel: Located within the terminal, YOTELAIR offers compact cabins available for hourly bookings. This is ideal for passengers on long layovers or those needing a place to nap.
Sleeping Pods: Located in various areas around the terminal, these pods provide a quick, affordable option for passengers needing to rest without booking a full hotel room.
Lounges: Many of the airport’s lounges, such as the IGA Lounge and Turkish Airlines Lounge, offer areas to rest, along with food, showers, and high-speed Wi-Fi.

For the ones who want to spend the night near the Istanbul Airport, the nearest hotel is located within 14 km. from the New Istanbul Airport. However, you are able to find several hotels located within 14-30 km. from the IST.

We gathered those hotels’ info on our the Closest Hotels to Istanbul Airport page. You may check them there.

Things to Do

If you have time to spare, Istanbul Airport offers a range of activities to keep you entertained:

Istanbul Airport Museum: Located in the departures area, the museum showcases Turkish history and culture through a rotating collection of artifacts.
Art Exhibitions: The airport regularly hosts art exhibitions featuring Turkish and international artists.
Spa and Wellness: For those seeking relaxation, the airport offers several spa services, including massages and wellness treatments.

Wanna lear more about top things to do at Istanbul Airport?

Layovers

Layovers at Istanbul Airport can be enjoyable, especially with all the available amenities. Here’s how to make the most of your layover:

For short layovers (2-4 hours): Relax in one of the airport lounges or grab a quick meal at one of the many dining options.
For medium layovers (4-8 hours): Explore the shopping areas, visit the museum, or catch a nap in a sleeping pod.
For long layovers (8+ hours): Consider leaving the airport to explore Istanbul’s nearby attractions like Sultanahmet Square or Taksim Square via a layover tour.

Wanna lear more about Istanbul Airport Layovers?

FAQs

Where is Istanbul Airport located?

Istanbul Airport is located approximately 40 kilometers northwest of Istanbul’s city center, in the Arnavutköy district. It is accessible by public transport, taxis, and shuttle services.

How do I get from Istanbul Airport to the city center?

You can take the Havaist Shuttle Buses, taxis, or the newly operational M11 Metro Line (partially open) to reach Istanbul’s city center. Travel time varies between 40-90 minutes, depending on traffic.

Will there be a direct metro connection to Istanbul Airport?

Yes, the M11 metro line connecting Istanbul Airport to central Istanbul is partially operational in between Gayrettepe and Aİrport, with full completion expected soon. This will offer a fast, affordable alternative to reach downtown.

What shopping options are available at Istanbul Airport?

Istanbul Airport offers extensive duty-free shopping, including luxury brands like Gucci, Louis Vuitton, and Chanel, as well as shops selling local Turkish products such as Turkish delight, spices, and souvenirs.

How can I sleep at Istanbul Airport?

You can sleep at YOTELAIR, located within the terminal, which offers rooms available by the hour. Additionally, sleeping pods are available for shorter naps. Many lounges also offer rest areas for travelers with access.

What are the dining options at Istanbul Airport?

Istanbul Airport offers a wide range of dining options, from fast food outlets to fine-dining experiences featuring traditional Turkish cuisine.

How do connecting flights work at Istanbul Airport?

For domestic to international or international to domestic transfers, follow the clearly marked signs for transfers. Be aware that re-checking luggage and passing through security may be required depending on your itinerary.

Why is Istanbul Airport so important?

Istanbul Airport is a strategic hub for international travel, connecting Europe, Asia, and the Middle East. Its modern infrastructure and high passenger capacity make it a key airport in global air traffic.

What can I do during a long layover at Istanbul Airport?

During long layovers, you can enjoy shopping, dining, or relaxing in one of the airport’s lounges. For a cultural experience, visit the Istanbul Airport Museum or explore the art exhibits scattered around the terminal. You can also take a short trip to the city on a layover tour.