Finding the right post office in Istanbul can be daunting, especially if you’re unfamiliar with the city’s layout. Whether you need to mail a package, exchange currency, or use a postal service, navigating Istanbul’s post offices (especially the PTT branches) can seem overwhelming at first. Fortunately, post offices in Istanbul are efficient, widespread, and offer a variety of services to cater to your needs. Here’s everything you need to know about locating and using post offices in Istanbul.
Where can I find post offices in Istanbul?
Post offices in Istanbul, primarily operated by PTT, are located throughout the city, with notable branches in popular areas like Sirkeci, Taksim, and Sultanahmet. These post offices offer services such as mailing, parcel delivery, banking, and currency exchange. Most PTT branches operate from 8:30 AM to 5:30 PM, Monday to Friday, with some main offices like Sirkeci offering limited hours on Saturdays. For mailing items or accessing postal services, visit the nearest PTT branch or explore alternatives like DHL and FedEx for private courier services.
History of the Turkish Post Office (PTT)
Established in 1840, the Turkish Post Office (PTT) has grown from a basic postal service into a modern institution offering a wide range of services, including mail delivery, banking, courier services, and even passport renewals.
The Grand Post Office in Sirkeci, a landmark near the Golden Horn, is one of the most iconic PTT buildings. Over time, the PTT has developed into a trusted postal operator with branches spread across Istanbul, providing both residents and visitors with essential services.
Services You Can Expect:
- Mail and package delivery (domestic and international)
- Turpex: Express international shipping
- Currency exchange
- Bill payments and banking services via PTTBank
Common Services Offered at PTT Branches
The PTT provides a comprehensive set of services that go beyond mailing letters or packages. Here’s a breakdown of what you can expect at your local PTT branch:
- Mail & Parcel Delivery: Whether sending locally or abroad, the PTT handles standard and express deliveries. International parcels can be sent through APG or Turpex, providing fast and secure services.
- Currency Exchange & Banking Services: The PTT functions as a banking institution, offering money transfers, bill payments, and foreign currency exchange. This is particularly helpful for tourists who need quick currency conversions at reliable rates.
- Miscellaneous Services: Photocopying, faxing, and even postal savings services are available. Certain branches also offer specialized services like passport renewals and vehicle registration.
Post codes in Turkey consist of a 5 digit number in general. 2 digits for the city code and 3 digits to show which area you are in.
The staff at the post offices in Istanbul are mostly helpful, but as they mostly will speak little English, we recommend you to go with a few phrases prepared.
For a full list of services, visit the PTT’s official website or inquire at a branch.
Finding Post Offices in Istanbul
Post offices in Istanbul are conveniently located across the city, making it easy for tourists and locals to access services. They can easily be recognized by the yellow background and dark blue “PTT” letters on them. Here are a few notable post office locations:
- Sirkeci Grand Post Office: Located in a historic building near Eminönü, this is one of the city’s main post offices and a tourist attraction in itself.
- Taksim Post Office: Centrally located in Istanbul’s busy district, ideal for tourists staying in the heart of the city.
- Sultanahmet Post Office: A popular location close to landmarks like the Blue Mosque and Hagia Sophia.
- Beyazit Post Office: Near the Grand Bazaar, perfect for tourists visiting Istanbul’s bustling markets.
- Suleymaniye Post Office: near Suleymaniye Mosque
- Karakoy Post Office: near Taksim funicular
- Beyoglu Post Office: near the Galatasaray University on the middle of Istiklal Street
These branches are especially convenient if you’re exploring tourist-heavy areas or need to send a postcard home while sightseeing. Find more Post Office branches in Istanbul from PTT’s portal.
Istanbul’s Central Post Office
The Central Post Office of Istanbul (Buyuk Postane) is located in Sirkeci neighborhood of the historic center, in an impressive historical building between the Egyptian Spice Bazaar and Yeni Mosque. There is also a Postal Museum (PTT Muzesi) inside.
PTT Working Hours
Understanding the working hours of Istanbul’s post offices can save you time and avoid frustration. Most PTT branches operate Monday to Friday from 8:30 AM to 5:30 PM, with a lunch break from 12:30 PM to 1:30 PM. However, some main branches, like the one in Sirkeci, are open on Saturdays, typically from 9:00 AM to 1:00 PM, providing additional flexibility for tourists.
It’s advisable to plan your visits during weekdays to access the full range of services. Be sure to check the specific hours of the post office you intend to visit.
How to Use PTT
Sending Packages and Letters
Sending mail and packages from Istanbul is straightforward:
- Purchasing Stamps: You can buy stamps at any post office or from nearby shops. For international letters or postcards, it’s best to verify the correct postage rate at the post office counter.
- Mailing Your Items: Simply drop off letters into post boxes located around the city or directly at a PTT branch. For parcels, the PTT staff will help you choose the best shipping option, whether domestic or international.
International Mailing and Courier Services
If you need to send a package overseas, the PTT offers a range of courier services:
- APG Courier: A fast international service that covers over 110 countries. Ideal for sending important documents or packages.
- Turpex: This service specializes in international shipping of larger packages. It offers competitive rates and reliable delivery times.
For tourists and expats alike, these services provide affordable and efficient options for sending items abroad.
Postal Codes in Istanbul
Turkey’s postal code system is straightforward but essential for ensuring your mail reaches its destination. The format follows this order: Street Name, District, Postal Code, City.
You can use the PTT’s postcode finder tool on their official website to confirm postal codes for specific addresses in Istanbul. This is especially useful for those sending packages to less familiar areas of the city.
Sending a Letter, Greeting or Post Card abroad
You can easily send greeting or postcards in any of the Post Offices in Istanbul or by simply posting in one of the yellow post boxes spread through the city, as well as outside the post offices.
You’ll also see specific boxes for local, national and international posts. Greeting cards can be posted as registered or unregistered. You can also buy stamps from many of the tobacco shops mostly located at the tourist zones.
Helpful Vocabulary
I want to send this to **** = Bunu ***** adresine göndermek istiyorum
How long will it get there? = Kaç günde gider?
How much will it be? = Kaç para tutar?
Is there a faster option? = Daha hızlı bir yol var mı?
How much is the fastest option? = En hızlı gönderim kaç para?
Is there a tracking number? = Takip numarası var mı?
I need a telephone card = Bana telefon kartı lazım
I need an envelope and stamp = Bana bir zarf ve pul lazım
I need a parcel = Bana bir paket lazım
Alternatives to PTT Post Offices
For urgent or specific courier needs, there are alternatives to PTT branches:
- DHL, FedEx, and UPS: These private courier services are available in Istanbul for faster international shipping. They are typically more expensive but offer more specialized services like same-day delivery.
- Local Courier Services: Istanbul has many local courier companies for fast domestic deliveries, often with same-day service within the city.
FAQs
What services do PTT post offices offer? P
TT post offices in Istanbul offer a wide range of services, including mailing and parcel deliveries (domestic and international), banking services, currency exchange, bill payments, and Turpex, which is an international courier service. Some branches also provide additional services like passport renewals and vehicle registrations.
How do I send a package from Istanbul internationally?
To send a package internationally from Istanbul, visit any PTT branch. You can use services like APG courier for fast international dispatch or Turpex for larger parcels. Simply provide the package, and the staff will help you choose the best option based on your delivery needs.
What are the operating hours of post offices in Istanbul?
Most PTT post offices in Istanbul operate from 8:30 AM to 5:30 PM, Monday to Friday. Some larger branches, such as the one in Sirkeci, are open on Saturdays from 9:00 AM to 1:00 PM. It’s advisable to check the operating hours of the specific branch before visiting.
How do I exchange currency at a PTT post office?
Many PTT branches in Istanbul offer currency exchange services at competitive rates. Simply visit any branch offering banking services, provide your identification, and exchange your currency. It’s a convenient option for tourists who need Turkish lira.
Will my package get delivered if I use the wrong postal code?
If you use the wrong postal code, your package may experience delays or be returned to you. It’s important to double-check postal codes using the PTT website or by verifying them with the recipient to ensure accurate and timely delivery.
How can I track a package sent from a PTT post office?
After sending a package from a PTT branch, you will receive a tracking number. Visit the PTT website and input the tracking number to follow your package’s progress. This service is available for both domestic and international deliveries.